Legal & Policies

1. General Overview: Welcome to The4th Tech Shop, operated by The4th Tech Solutions LLC ("we", "us", "our"). By accessing or making purchases on this site, you agree to these Terms of Service. This site facilitates the sale of B2B telecommunications and networking hardware.

2. Pricing & Availability: All prices are subject to change without notice. Inventory is dynamically synced with our distributors (e.g., TeleDynamics). In the event of a pricing error or out-of-stock item after an order is placed, we reserve the right to cancel or refund the order.

3. Shipping & Delivery: We drop-ship products directly from authorized distributors. Delivery timelines are estimates provided by the carrier (UPS, FedEx, USPS). We are not liable for carrier delays.

4. Returns & Refunds: Hardware returns are governed by our distributor's return policies. Defective items may be subject to manufacturer warranties. Please contact us directly to initiate an RMA (Return Merchandise Authorization).

5. Limitation of Liability: We are not liable for indirect, incidental, or consequential damages resulting from the use of hardware purchased through this site.

1. Information Collection: We collect information necessary to fulfill your order, including name, company name, shipping/billing address, email address, and phone number.

2. Payment Processing: We do not store raw credit card numbers. All payments are tokenized and processed securely via Intuit QuickBooks Payments.

3. Third-Party Sharing: We share your information only with necessary third parties to fulfill your order:

• TeleDynamics: Shipping address for drop-shipping.
• TaxJar: Address details for accurate sales tax calculation.
• Intuit: Billing data for payment processing.

4. Data Usage: We do not sell or rent your personal information to third parties. We use your email and phone number solely for order-related communications.

1. Enrollment: By checking the "Text me order updates" box at checkout, you consent to receive automated transactional text messages from The4th Tech Solutions LLC regarding your order status (e.g., order confirmation, shipping updates, tracking numbers).

2. Frequency: Message frequency varies based on your order lifecycle (typically 2-3 messages per order).

3. Cost: Message and data rates may apply depending on your mobile carrier plan.

4. Opt-Out (STOP): You may opt-out of SMS notifications at any time by replying STOP to any message you receive from us. Once you opt out, you will no longer receive text updates.

5. Opt-In (START): If you have previously opted out and wish to resume receiving order updates via text, you can reply START or UNSTOP to our number.

6. Support: For assistance, reply HELP or contact us at (918) 732-9980.